Terms of service Ciclos Corredor
euro_symbol Always the best price
Welcome to Ciclos Corredor, ybest price. Look for special offers and sales. If you find a cheaper product tell us and give an offer to you.
account_balance Credit facilities
Split your purchase instantly and without documentation with Alpazame.
You also have the possibility to finance your purchase without interest and pay in comfortable installments:
Financing offered and subject to approval by Cofidis, S. A. Branch in Spain for amounts between 150. 00 and 6,000. 00 euros and terms of 3 to 36 months.
Opening fee of 1. 00 % for periods of 3 to 12 months, 3. 00 % for periods of 15 to 24 months, 4. 00 % for periods of 30 months and 5 % for periods of 36 months with a minimum of 10. 00 and a maximum of 90. 00 The APR varies according to the amount and term.
Minimum fee 15. 00 Example of financing for the amount of 6,000.
Number of quotas 36.
First installment 256. 67 euros, 34 installments of 166. 67 euros and residual installment of 166. 55 euros.
Total amount due: 6,090. 00 Opening fee in the first installment 90. 00 (5. 00 %). TIN 0. 00 %, minimum APR 0. 99 %.
Example of financing for the amount of 180. 00 Number of installments 12. First installment 25. 00 euros and 11 installments of 15. 00 euros. Total amount due: 190. 00 Opening fee in the first installment 10. 00 TIN 0. 00 %, maximum APR 11. 06 %. Financing dates of the representative examples 01/07/2019 and first repayment 01/08/2019. For other amounts and/or terms, please consult financing conditions.
All orders over 49€ (after aplying any voucheur code) are Free shipping to Peninsula (Spain).
|Peninsula (Spain and Portugal)||-||24/48 h|
|European Union||24/48 h||3/5 days|
|Rest of Europe||24/48 h||6/8 days|
|USA, Canada||2/3 days||-|
|South America and Central America||4/7 days||-|
|Asia, Africa and Oceania||4/9 days||-|
Approximate delivery time in business days. Possible customs charges are recipient's responsibility.
Damages during shipping
Allmost our shipments have an insurance that covers the damages caused during transport (according to carrier).
You must indicate on the delivery note that the material is "pending review" and open the packaging of all the products of your order to check they work properly and that the structure of the articles do not have any deterioration.
If you detect any impact or anomaly in the packaging or lack of any article, please inform us within 24 hours of the delivery of the package so that we can take care of the incident through a contact form, attaching images of the packaging and the product a brief explanation.
Once the notice is received, we will manage the incident with the transport company, speeding up the procedures as much as possible, to respond without delay to any replacement or similar on our part.
It is necessary to keep the packaging and the articles in their original condition until the claim process is completed.
Claim period for hidden damages: within 14 days after receipt of the goods.
Any claim not processed in these periods can not be processed.
settings_backup_restore Returns / Right of withdrawal / Changes
You are allowed to cancel your purchase within 14 days after you or a third party indicated by you, other than the carrier, acquired the items, as long as it is unused, in perfect condition and preserving the original packaging. Returns of customized products, products with expiration date and keeped by order are not allowed.
Request Return number:
1. Log in to your user account
2. Go to the Order History section
3. Click on "Data" of the order of which you want to return/change the product
4. Select the product (s) you wish to return/change by checking the box next to your name (s).
5. Add an explanation of the reason for the return/change
6. Click the "Make RMA return ticket"
Preparation and delivery of the package:
1. Prepare the items to return/change the package that you have received your order or a similar one and adapting to the measures of the content. Please, make sure the articles doesn’t damage during transport.
2. Once we manage the return/change (you will receive an email when it happens, "waiting for packages" status) access to the section my returns and print the return note and attach it visibly on the outside of the package.
3. Indicate the RMA code on the outter of the parcel and send it to us to the following adress:
c/ Dolores Folgueras, 20 Local
If you want us to organise the transport pleas wirte to our contact form.
In order to comply with the withdrawal period, it is enough that the RMA refund certificate be generated before the corresponding term expires.
To meet the withdrawal period, just only send communication before the expiry of the deadline.
Once the material is received, we will proceed to create your voucheur code.
All products are guaranteed for at least 2 years (by Directive 1999/44/EC, RDL 1/2007 in Spain) since invoice date (you get when product is delivered). Some manufacturers extends this period longer or even for life.
Parts subject to wear, defects caused by negligence, shock, use or improper handling or defects are not cover by warranty, also specifications indicated in the description of the item or previously located.
To proceed to the warranty, you must send us a message indicating the item and why the claim, attaching the invoice / ticket sales and we will send you further instructions.
We work as quickly as possible to expedite the warranties to the maximum, however wait-time variation depending on the item purchased (there is an average of 3-4 weeks).
Ciclos Corredor, S.L. is an intra-Community Operator allowed to exempt operations from VAT according to Law 37/1992 (Directive 2006/112/CE), whenever receiver is registered at VIES.
Ciclos Corredor, S. L. is registered on the Commercial Register of Madrid with CIF B80793441, Volume 7623, Book 0, Sheet 182, Section 8, page M-123301.
remove_red_eye General Data Protection Regulation (GDPR)
Our Customers Data are stored in a registered file in the Spanish Agency for Data Protection with registration code 2172134418. Data treatment responsible is Ciclos Corredor, S.L. with NIF B80793441 and address at C/ Dolores Folgueras, 20 from 28038 Madrid and email firstname.lastname@example.org
Data collected on this website will be used exclusively to establish a commercial communication with customers, with no automated decisions based on them. Data will be stored up to 5 years from the last contact or business relationship, or rquest for cancellation or opposition by the interested person.
Legal basis for data processing is the voluntary and expressed communication of consent by the interested person. Anyone has the right to revoke this consent, as well as access, rectify or delete the data.
Ciclos Corredor will not transfer to third parties the data collected, except legal imperative, tax obligations and needs arising only from the business relationship.
remove_shopping_cart Tax Free
If you are a traveler with habitual residence outside European Union (or Canarias, Ceuta or Melilla) you can request the refund of VAT for each invoice from to 90,15 € within 3 months from your purchase.
You must contact export office, where you present: passport or id card, invoice and goods purchased on the invoice and boarding pass or airline ticket with your travel route. Once requirements fulfillment is verified, invoices will be stamped and filled out.
You must send us by email email@example.com your invoice duly filled out by export office, providing a bank account number or PayPal account where to make the refund, or if you prefer, we will issue a discount voucher for your next purchase.
To buy at cicloscorredor.com click "Cart" in any page and confirm. Ask for product availability before confirming your order by phone calling us (Spanish) to (+34) 914 771 803 (Fijo) or (+34) 696 566 974 (Mobile & WhatsApp) or mailing to firstname.lastname@example.org
- Bank Transfer to CAIXABANK account no. ES89 2100 4427 42 0100040490 (BIC: CAIXESBBXXX). The payment confirmation time may be delayed 2/3 days depending on the entity.
- Credit Card (VISA, MASTERCARD, MAESTRO) SSL Secure Payment by Redsys
- Credit facilities (subject to conditions)
- PayPal (administration fee)
announcement Complaint forms
There are official complaint forms at consumer request at our facilities located at C/ Dolores Folgueras, 20 - 28038, Madrid (Spain).
Thank you for visiting Ciclos Corredor.